Category: Managing Up & Across

Get Ready for Communication 2.0

In these Agile and Lean times, collaboration within teams and across departments is key.  But in our experience, every department speaks its own internal language, which can stand in the way of getting all the brilliant people in your organization to communicate – particularly the… Continue reading

You Can Lead Without Authority

Tom Grant’s recent post “Product Managers Must Have The Opportunity to Be Leaders” got me thinking again about this concept of authority and Product Management. Tom wraps up his post with this thought: “Best practices for PM’s role in innovation, or any other job function,… Continue reading

Hiring Product Managers: PM experience or SMEs?

If you’re in charge of hiring Product Managers in your organization, here’s a problem that you’ve puzzled over before or you’ll have again soon:  do you hire experienced product managers and teach them your business, or do you hire subject matter experts (SMEs) and teach… Continue reading

The Key to cross-functional team effectiveness

Here’s a great video clip about how to get your cross-functional team really pulling together: http://www.washingtonpost.com/wp-dyn/content/video/2010/03/17/VI2010031700340.html?hpid=artslot Requires registration (free).

PM vs. PO: The Bridge Between Agile and the Business

We’ve heard lots of discussion on how to fit Product Owners into organizations.  The answer is often  “It depends” … but we don’t see much discussion of the primary driver of that decision.  It’s not your culture, not the org chart, or the existing skill… Continue reading

When the strategy is a mystery

A colleague recently voiced frustration that their divisional strategy is far from clear, yet they are accountable for following it and delivering results against it.  Does this problem sound familiar? Here are a few good ways to cope: 1. Look for “breadcrumb trails” – Find a… Continue reading

Three Tips for Working Better With Sales

Welcome to 2010!  For most of us, January brings a flurry of activity preparing for the annual Sales Kickoff.  Your Sales team is an important “window” into what’s going on in your market place.  Here are three of our favorite ways to make sure the window stays… Continue reading

How Do Product Managers Work with Sales?

At first glance, last month’s survey responses make it seem like the relationship between PM and Sales is a one-way street. Product Managers train sales reps, answer their questions, provide input into RFPs, and even go on sales calls. So far, that describes almost every… Continue reading

Product Owner/Product Manager: Can You be Both?

Agile’s changes ripple through the organization beyond the Development group.  Chief among the big questions that arise: can the Product Manager be the Product Owner?  The dual role has its challenges!  Here are the two key challenges you’ll face, and some hard-won tips on navigating… Continue reading

Pricing: Recovery Ready, or in a Death Spiral?

In their September newsletter, pricing experts Holden Advisors began talking about what you need to do to be ready if recovery is indeed on its way.  They also talked about the issues with bringing your price levels back up if you’ve resorted to deep discounting on your… Continue reading