A guest post by Don Vendetti  I admit it.  I’m an online shopaholic.  My addiction started over a decade ago when Amazon delivered my first book right to my doorstep, painlessly and effortlessly.   From there I progressed to flowers, gift baskets, electronics, shoes, travel and practically everything else.   The major reason I got hooked was due ...

The ongoing data loss travails of T-Mobile Sidekick customers, and the related Major Maalox Moments for the Microsoft Danger/Pink team, made us wonder about the role of Product Management for Danger/Pink:  Does the function even exist on the team?  Did anyone think to create a disaster plan or rollback plan?  And is someone now thinking about how they will win back customers in ...