Great product managers know when they should speak up and when they shouldn’t – a key leadership skill that comes with long experience.  But if you don’t have the long experience, how do you develop this skill? Verbal Leadership - The Right Time to Speak Up One of the ways that product managers make their leadership evident ...

In the circle of influence, what is your proximity to key executives or managers?  Do you have daily contact and/or rapport?  Or is your proximity infrequent, rare or non-existent?  If you struggle from a credibility gap, consider paying attention to the language that executives use.  Think of the executives who have influence over your product.  ...

Probably the best and the worst things about cross-functional teams are that they’re … cross functional. They’re great because you get all those functional experts working together to make your product more successful.  But the bad news is that each person on your team already has a full-time job, and making time to work on your ...

In these Agile and Lean times, collaboration within teams and across departments is key.  But in our experience, every department speaks its own internal language, which can stand in the way of getting all the brilliant people in your organization to communicate – particularly the techies and non-techies, right? So grab your engineers and sign up ...

Tom Grant’s recent post “Product Managers Must Have The Opportunity to Be Leaders” got me thinking again about this concept of authority and Product Management. Tom wraps up his post with this thought: “Best practices for PM’s role in innovation, or any other job function, are great, as long as PMs have the authority, capability, and ...

A colleague recently voiced frustration that their divisional strategy is far from clear, yet they are accountable for following it and delivering results against it.  Does this problem sound familiar?  Here are a few good ways to cope: 1. Look for “breadcrumb trails” – Find a presentation from the last divisional or company meeting, or a recent email ...

At first glance, last month’s survey responses make it seem like the relationship between PM and Sales is a one-way street. Product Managers train sales reps, answer their questions, provide input into RFPs, and even go on sales calls. So far, that describes almost every respondent’s relationship with Sales. But when it comes time to reciprocate, Sales ...